Privacy policy
Data protection policy
Who we are
Artware’s philosophy is based on working with the client, not working for the client. That is why we call ourselves “partners in art and creation”. During our cooperation, it’s our duty and responsibility to ensure that you enjoy all the advantages based on mutual trust and our joint success.
We approach each of our projects with passion and commitment, building relationships of trust that go beyond the time limits of a simple collaboration.
By accessing our website, artware.gr, and its subpages, we assume that you agree with our Privacy Policy. In any case, any disagreement with the terms prohibits any use or access to this website and its content.
What Personal Data is collected and why?
We only ask for personal information, when we really need it, and the reason is that only by this personal information we are able to offer you the most complete and fully-personalized service. The collection of the above data is always done in accordance with the applicable legal framework, and always with your knowledge and consent. In addition, we inform you at any time why we collect the data and in what context we will use it.
The Data We Collect:
Newsletter form
By subscribing to our newsletter, you give us permission to store in the database of our newsletter service provider your name (if you register it) and your email. And thanks to the two-factor verification we use, after registering your email address, you should receive a verification email. It’s only after this confirmation via the verification email that your newsletter registration will be validated.
The newsletters we send mainly concern our news and achievements and do not include the promotion of other companies or products.
You can update your personal information or unsubscribe at any time by following the corresponding links at the bottom of all newsletters you receive from us. Alternatively, you can contact us directly to update your details or delete your email.
Artware is the only one with access to this data. For more information about Mailchimp, the newsletter service provider we use, you can refer to its privacy policy.
Obviously, if you choose to unsubscribe from our newsletter service, it will automatically stop receiving any updates and your email address will be removed for the recipient list.
Contact Form
By filling out and submit a contact form, you provide us with all the included contact information and the corresponding details, regarding your request. This data is not stored in our database or server. We do not share the above information with third parties and do not use it for other purposes, unless this is explicitly included in your request written in the form.
We do keep and process any of the aforementioned information collected for as long as is necessary to provide you with your requested services. Any data stored, we safeguard it by commercially acceptable means to prevent loss, unauthorized access, exposure to third parties, copying, unauthorized use, or modification. Upon your request, your data and email address should be deleted.
We do not share personal identificatopm data publicly or with third parties, unless required / requested by law.
Security Log Data
In the event that a person attempts to gain unauthorized access to our website admin, we retain their IP address in our log files. As this attempted action constitutes improper / malicious attempt to gain unauthorized access, we reserve the right to retain, store and process the aforementioned security log data.
By proceeding on our website, it is automatically considered as an act of acceptance of our policies regarding privacy and personal data polices. If you have any questions about how we manage your data and personal information, please do not hesitate to contact us.
Cookies Policy
This is a statement of the Cookies Policy for Artware, as it applies to accessing the website www.artware.gr
What are Cookies?
It is common practice within professional websites to use cookies, which are tiny files downloaded from your browser, with the aim of improving your browsing experience. This page explains what information they collect, how we use it, and why these cookies are important and necessary. We will also share the process of how you can prevent these cookies from being saved, however doing so may degrade or block some functional elements of our website.
For more information regarding cookies, please check the Wikipedia article on HTTP Cookies.
How do we use cookies?
We use cookies for a variety of reasons, which you can find in detail below. Unfortunately, in most cases, there are no standard options to disable cookies without completely disabling the functionality and plenty of features they add to this website. Therefore, in case you are not sure whether you need them or not, we recommend that you allow all cookies, as they are probably used to provide services that you will use while accessing the website.
Cookies deactivation
You can prevent cookies from being installed by adjusting your browser settings (see your browser’s Help page on how to do this). Please note that disabling cookies will affect the functionality of this website and many other websites you visit. Disabling cookies usually results in deactivating certain functions and features of this website. Therefore, we advise you not to proceed with their deactivation.
THE COOKIES WE USE
Regarding contact and other forms
Whenever you submit data through a form, such as those found on contact pages, cookies may be set to remember the user’s details for future association, identification, or direct data retrieval.
Regarding user’s preferences
Aiming to provide a unique browsing experience on our website, we provide you with the ability to set indirectly or directly your preferences regarding some of our website’s functions. To this end, and to help our website “remember” your preferences, each time you access our website, cookies are set to store and restore your preferences.
THIRD PARTY COOKIES
In some special cases we also use cookies provided by trusted third parties. The following section describes the third-party cookies you may encounter while browsing this website.
Google Analytics 4
This website uses the services of Google Analytics 4, which is one of the most widespread and reliable digital data analysis solutions, to help us understand how you use our website, but also in which ways we can improve your experience. These cookies can track data such as the time you spend on this website and the subpages you visit, with the aim of continuing to produce the corresponding attractive content.
For more information about Google Analytics cookies, see the official Google’s page.
Google Fonts
We use Google Fonts to improve the presentation of our Website’s content. For more information on how Google collects and processes data, please refer to Google’s Privacy Policy.
Google Tag Manager
We use Google Tag Manager to manage and deploy various website tags. For more information on how Google collects and processes data, please refer to Google’s Privacy Policy.
Meta Ads Conversion Tracking (Meta Pixel)
We use Meta Ads Conversion Tracking (Meta Pixel) to measure the effectiveness of our advertising campaigns. For more information on how Meta collects and processes data, please refer to Meta’s Data Policy.
Meta Events Manager
We use Meta Events Manager to track events on our Website. For more information on how Meta collects and processes data, please refer to Meta’s Data Policy.
Cloudflare
We use Cloudflare to enhance the security and performance of our Website. For more information on how Cloudflare collects and processes data, please refer to Cloudflare’s Privacy Policy.
Cloudflare
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
Embedded content from other websites
Articles on this website may include embedded content (eg videos, images, articles, etc.). Embedded content from other websites behaves exactly the same as if the visitor has visited their original webpage. These sites may collect data about you, use cookies, incorporate additional third-party tracking software, and track your overall interaction with this embedded content, including tracking your interaction with specific parts of the embedded content, by using an account which is linked to the original webpage of the third-party content.
WHAT RIGHTS YOU HAVE REGARDING YOUR DATA
We do not store personal data on our website. Our contact forms are sent via email and the data provided is deleted. Newsletter subscription data is hosted by Mailchimp, and the relevant procedure is mentioned above in the corresponding section.
You can request and receive a record of your personal data that you have submitted and we may maintain. You can also request that we delete any of your personal data stored. This does not include data that we are required for administrative, legal, or security reasons.
WHERE ARE YOUR DATA
Our website’s hosting provider is based within the European Union and is fully GDPR compliant.
Our newsletter services are hosted by Mailchimp, based in Atlanta, USA and are fully GDPR compliant.
Any information is sent via SSL / HTTPS protocols, to ensure its secure transmission.
HOW DO WE PROTECT YOUR DATA
Our server has anti-malware software installed, internal reporting systems and an email notification system in case of any suspicious activity.
Additionally, we use SSL / HTTPS security protocols on all of our websites. This makes our users’ communications with the servers encrypted, so that personally identifiable information cannot be accessed / tracked by unauthorized third parties.
MORE INFORMATION
If you still need more information, you can contact us via email at info@artware.gr